Product Manager

As the Continuity Product Manager at Sherweb, I lead the growth and strategy of a robust portfolio of SaaS, IaaS, and marketplace continuity solutions. My focus on data-driven growth resulted in a 40% ARR increase in the first year and a 95% rise in product adoption during the maturity phase. This growth is built on a strategic vision that balances innovation with market demands, including competitive market research that drove the portfolio to achieve 119% of our NNMRR target.

By leading cross-functional teams in development, marketing, and sales, I’ve fostered collaborative efforts that have accelerated both team performance and product impact. My role extends to managing profit and loss for the portfolio. From crafting go-to-market strategies that have successfully introduced new products to strengthening vendor relationships, I work to ensure our portfolio remains competitive and financially robust.

I led the product life cycle from stakeholder communications and ideation to post-delivery for Blue. Was responsible for aligning internal and external stockholder feedback with market research and product analytics to create and communicate the product roadmap for Blue and manage it through the product life cycle.  I was also responsible managing the release communication with marketing, training, and customer support teams to ensure the unification of the customer communication

During this period, I Lead the product through three releases that focus on simplifying both the end user and admin experience. 

I led the OneSpan IDV’s product life cycle from stakeholder communications and ideation to post-delivery support for a development team comprising four scrum teams and two product owners working under the nexus framework. Was responsible for prioritizing and building the roadmap by aligning customer value and company vision with market research and product analytics data 

During this period, I Led the integration of the IDV product with other products in the company. In addition, I Led the ideation and planning process of reducing the onboarding time from 2 weeks to self-service onboarding.

Working on OneSpan's IDV product, I coordinated between business and technical stakeholders to ensure the synchronization between the business vision and the technical solution by converting the business requirement to user stories understood by both implementation and business teams. I was responsible for prioritizing and building the roadmap based on customer value, company vision, and product analytics 

As the customer's voice, I helped transform the IDV product into a SaaS, multi-tenant, white-labeled product and reduced the onboarding time from two months to two weeks. I also built new identity verification features like documents, face verification, and one-time passcode.